Shipping & Returns
Camping Survival offers flat rate $6.95 shipping on all orders to the 48 contiguous United States.
For Alaska & Hawaii, we offer a flat rate shipping charge of $29.95. Expect delivery to your home in about 3-4 weeks via USPS.
Whenever possible, we accommodate your request to ship to a P.O. Box. However, we reserve the right to ship large or heavy packages to your physical address.
Camping Survival does not ship to Canada or internationally at this time.
CS fulfills and ships quickly. We ship the majority of in-stock orders within 1 business day of receipt (Monday-Friday). Many times, we ship the same day. On occasion, there may be a slight shipping delay due to a spike in sales, natural disasters, holidays (New Year's, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas), and emergencies or airport/delivery service shutdowns.
We extend a 30 day, no-questions-asked return policy on unopened, unused products. Upon receipt of the returned items in their original packaging and condition at the purchaser's expense, CS will credit your original method of payment for the products purchased, less delivery charges. If 30 days have gone by since your purchase, unfortunately we can’t offer you a credit or refund.
If you have a question about an item you have purchased or wish to make a return, please call us at 800-856-2325 Monday-Friday 9a-7p EST. Or Email Us and we will be happy to assist you.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Our address for authorized returns is: 1920 S 5200 W, Salt Lake City, UT 84104. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
We only replace items if they are defective or damaged. Call us at 800-856-2325.