Shipping & Returns
Shipping:
New orders placed today will ship quickly in less than 2 business days.
Camping Survival offers FREE Shipping on all orders $79+ and a flat rate of $8.95 shipping on all smaller orders to the 48 contiguous United States.
For Alaska & Hawaii, shipping costs are calculated at checkout based on the weight of your order. After we ship, expect delivery to your home in about four weeks via USPS. Whenever possible, we will accommodate your request to ship to a P.O. Box. However, we reserve the right to ship oversized or heavy packages to your physical address.
Camping Survival also ships to Canada with rates calculated at checkout.
On occasion, there may be a slight shipping delay due to a spike in sales, natural disasters, pandemics, national holidays, and emergencies or airport/delivery service shutdowns.
Refunds:
We extend a 30 day, no-questions-asked return policy on unopened, unused products. Upon receipt of the returned items in their original packaging and condition at the purchaser's expense, Camping Survival will credit your original method of payment for the products purchased, less delivery / shipping charges. If 30 days have gone by since your purchase, unfortunately we can’t offer you a credit or refund.
If you have a question about an item you have purchased or wish to make a return, please call us at 800-856-2325. We are available 24/7.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Our address for authorized returns is: 1175 South Meridian Park Road Suite C, Salt Lake City, UT 84104. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Returns and Exchanges:
We only replace items if they are defective or damaged. Call us at 800.856.2325.
Our Price Guarantee:
If you see that we've lowered our price on a product that you have purchased within 30 days of you purchasing it, get in touch with us, and we will give you an in store credit. We will not price match another website, retail store or other locations where the item may be sold. One price match per item per customer please.
Email: customer.service@campingsurvival.com
Taxes:
Seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be recited on the customer’s behalf to the Alabama Department of Revenue.
Seller’s program account number is SSU-R010417611.